Shop Reviews & Testimonials - Dirk's Auto Clinic

Terri Motola

Customer Review

★★★★★

I was directed to Dirks Auto Service in Crystal River following a disappointing experience with my older (2001) Corvette elsewhere. Upon arrival, I found solace in the sight of other vintage Corvettes. "All these people can't be mistaken," I thought. Clay promptly attended to me when I arrived for my 8am appointment. He was forthright in explaining that my issue might involve multiple layers and advised me to anticipate at least 2 or more hours of work. Later in the day, as promised, he phoned to outline my car's window issue. He also clarified that he had done his best considering the sub-par parts and service I had previously received at another establishment. I truly valued Clay's expertise and honesty. As an older woman, trust is paramount to me. I have full confidence in returning to Dirks Auto Service for future work and wholeheartedly recommend it to others seeking top-notch service! It was a pleasure to experience such professionalism and care for both my car and myself.

Steven Koenig

Customer Review

★★★★★

I was referred to Dirk's by a friend since I'm new to the area after our Honda Odyssey blew up. Clay was extremely professional and honest. Happy to know we now have a repair shop to use in the future. I also found other employees at the shop to be friendly and professional too. I'd recommend Dirk's to anyone.... Thank you!

Nancy Chytka

Customer Review

★★★★★

Clay and the crew at Dirks have kept my 2007 Mazda 3 Sport rolling for the past 8 years. The car is now 14.5 yrs old and looks and runs like it did when I paid it off 11 yrs ago. They have exclusively been my auto shop since 2014. They are honest, informative, helpful, and NICE. I have just purchased a 2018 Mazda 3 and will be bringing it to Dirks for all it's maintenance and repair needs in the future. They get my vote every year in the Best of the Best competition!

Susan Taft

Customer Review

★★★★★

Clay was very knowledgeable about my specific tires. He was professional, called me with an update, and even dropped my car off at my work because I was working late. I couldn't ask for a better experience. I'll be back and recommend Dirk's to everyone! Thank you Clay!

Neil Kline

Customer Review

★★★★★

Clay, I just want to thank you for repairing the AC on my Corvette. I was unsure where to take it, as it was out of warranty and a trip to the dealer would no doubt prove very expensive, and a trip to an independent might prove problematic if they weren't able to handle the GM specific side of the problem. You were recommended to me by Stevie as an honest and GM/Chevy experienced tech. I couldn't be happier! Not only was your estimate very fair, but when I picked the car up the actual charge was considerably less. and you used genuine GM parts to boot. I have already recommended you to others, and you can bet that any non-warranty work that I need done in the future will be done by you. Thank you, Neil Kline

Clay did an amazing job !! I had a bad noise and sever "bump" coming from my rear end ... both are gone! They were very prompt ... kept in close touch ... price came in below estimate ... when was the last time that happened?? NEVER !! Highly recommend Dirks Auto Clinic ! ! ! ! - Max S (5 star review found on Google)

Clay did an amazing job !! ... I had a bad noise and sever "bump" coming from my rear end ... both are gone ! They were very prompt ... kept in close touch ... price came in below estimate ... when was the last time that happened?? NEVER !! Highly recommend Dirks Auto Clinic ! ! ! ! - Max C (5 star review found on Google)

The technicians and owner are very knowledgeable. Reasonable priced. - Bob A (5 star review found on Google)

Quality of work, speed of repairs and customer service are beyond exceptional. Clay gave me the best and worst-case scenario for my little lady. He did what he needed at a price below his original estimate and was 2 days ahead of schedule. I couldn't possibly ask for better. I highly recommend them. - Marty J (5 star review found on Google)

Dirk's Auto Clinic in my opinion is the most honest and fair garage around Citrus County. I have never had any issues with Dirk's. Clay always gives the best and straight scenario about repairs. you might not always like the bad news, but he won't repair and let a car go out the door unless it's completely safe. Sure there have been times that the cost wasn't what i was hoping to hear, but in the end it makes sense to repair it right the first time than having to go back and do it a few times. I have sat in the waiting room and watched customers come and go. Some are not happy with what Clay tells them about cost. Clay won't just "rig it to get it going. He either repairs it correctly or not at all. If you want your vehicle repaired the right way, I promise you Dirk's is the garage to go to! He will do all he can to get it done on time or earlier than promised and NO I am not related to him in any way. I am just a customer that appreciates an honest garage these day's! - Donald S (5 star review found on Google)